Privacy Policy

Last updated: 23 April 2026

This Privacy Policy explains how Pro Scaffold Ltd collects, uses and protects personal data when you use this website, contact us, or ask us for a quote.

Who we are

Pro Scaffold Ltd provides scaffolding services for residential, commercial and industrial projects in Sheffield, Rotherham and Barnsley.

If you have any questions about this Privacy Policy or how we use your information, you can contact us at:

Email: proscaff@hotmail.co.uk
Phone: 07787 353230

The personal data we collect

Depending on how you use our website, we may collect the following personal data:

Your name
Your email address
Your phone number
The contents of your message or enquiry
Project and service information you choose to send to us, including quote details
Technical information such as your IP address, browser type, device information and website usage data collected through server logs, security tools or cookies
Your cookie and consent preferences

How we collect your data

We collect personal data when:

You complete a contact form or quote request form on our website
You contact us by email or telephone
You browse our website
You interact with our cookie consent tool

How we use your personal data

We use personal data to:

Respond to your enquiries
Provide quotes and discuss your project requirements
Arrange, manage and support our services
Keep business and project records
Protect our website against spam, abuse and unauthorised access
Operate the website and deal with technical or security issues
Comply with legal, regulatory, tax, accounting and insurance obligations

Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for using your personal data. We rely on the following lawful bases, depending on the circumstances:

Contract or steps taken before entering into a contract when you ask us for a quote or we need your information to discuss or provide scaffolding services
Legitimate interests for running our business, responding to general enquiries, managing our website, preventing misuse and keeping records
Legal obligation where we need to keep records or disclose information to comply with the law
Consent where this is required, for example for certain cookies or similar technologies if they are introduced in the future

Where we rely on legitimate interests, our interests are to operate, protect and improve our business and website, and to respond to potential customers and service enquiries in a safe and efficient way.

Google reCAPTCHA

Our website uses Google reCAPTCHA on contact forms to help prevent spam and automated abuse. reCAPTCHA may collect personal data such as your IP address, browser and device information, and details about how you interact with the page. This information is processed by Google for security purposes and is subject to Google’s own terms and privacy information.

Cookies

Our website uses cookies and similar technologies to make the site work properly and to remember your consent preferences. We also use a cookie consent tool to allow visitors to manage cookie choices.

At the time this policy was updated on 23 April 2026, we did not identify active Google Analytics, Meta Pixel or Hotjar tracking on the public pages we checked. If non-essential cookies or tracking tools are added in future, we will update this policy and, where required, ask for consent before using them.

Who we share your personal data with

We may share personal data with trusted service providers where this is necessary to run our website or business, including:

Website hosting and IT support providers
WordPress website, plugin and form service providers
Spam prevention and website security providers, including Google reCAPTCHA
Email and communications providers
Professional advisers such as accountants, insurers or legal advisers, where necessary
Regulators, law enforcement or other authorities where we are legally required to do so

We do not sell your personal data.

International transfers

Some of our website providers or security tools may process personal data outside the UK. Where this happens, we will only use providers where appropriate safeguards are in place as required by UK data protection law.

How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide quotes, manage services, deal with follow-up questions, keep relevant business records and meet legal or regulatory obligations.

Retention periods may vary depending on the type of enquiry, whether you become a customer, the nature of the project and any legal, tax, accounting or insurance requirements.

Your rights

Under UK data protection law, you may have the right to:

Ask for access to the personal data we hold about you
Ask us to correct inaccurate or incomplete personal data
Ask us to erase your personal data in certain circumstances
Ask us to restrict how we use your personal data in certain circumstances
Object to our processing where we rely on legitimate interests
Ask for a copy of your data in a portable format where applicable
Withdraw consent at any time where we rely on consent

Your right to object: where we rely on legitimate interests, you have the right to object to our use of your personal data.

To exercise any of your rights, please contact us at proscaff@hotmail.co.uk.

Complaints

If you have a concern about how we use your personal data, please contact us first and we will try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO).

ICO website: https://ico.org.uk/make-a-complaint/
ICO telephone: 0303 123 1113

Third-party websites

Our website may contain links to third-party websites. If you follow a link to another website, please note that we are not responsible for that website’s privacy practices. You should read their own privacy information before submitting personal data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, our services or legal requirements. The latest version will always be published on this page.